Your path to the perfect rings – Start online, guided personally

Your search for rings often begins online, and that is exactly where we meet you. Get inspired, gather first ideas and discover various designs. At the same time, you do not have to decide alone.

Configure wedding rings online at 123GOLD

How to reach our online shop

Our channels for you

Wherever you are, we are happy to help you


Hotline availability

Monday
09:00 - 18:00
Tuesday
09:00 - 18:00
Wednesday
09:00 - 18:00
Thursday
09:00 - 18:00
Friday
09:00 - 18:00
Saturday
Closed
Sunday
Closed

I would like to arrange a callback

FAQ – Frequently asked questions about wedding ring configuration and online ordering

Select your desired rings from our collections and add them to the configurator to make individual changes. Then click on 'Request quote'. Afterwards, you will receive a personal customer number and can access our customer platform. The rings saved in the quote can be adjusted by our team if required. You will always see the current price. The price is only fixed once the order is placed.

In Germany, wedding rings are worn on the right ring finger and engagement rings on the left ring finger. However, ring size is unfortunately not always the same. The wearing comfort varies depending on the ring shape and width.

If you do not yet know your ring size, please wrap a piece of thread tightly around the part of the finger where the ring will later sit. This measurement gives us a good indication to send you suitable ring size samples by post. Our ring size service is free of charge for you. You only need to cover the return postage yourself.

If you know another ring measurement, for example diameter or American ring size, you are of course welcome to let us know.

For wedding rings from size 68, we charge a surcharge for additional material and the special manufacturing effort involved.

Base ring price
(one ring without stone(s))
Surcharge
per size from 68
up to 400 euros20 euros
401 to 600 euros25 euros
601 to 800 euros30 euros
801 to 1,200 euros40 euros
from 1,201 euros50 euros

For rings from our jewellery range, we charge a surcharge from size 60, which we will be happy to advise you about on request.

We have ring size samples in sizes 45 to 74. As soon as we receive your approximate size, we can send you the appropriate ring size samples based on your quote or order.

Our ring size samples are free of charge for you. You will receive them by post. We will send you two to three ring size samples per person. Please return them to us after trying them on, within 14 days at the latest. A return envelope with our address is always included.

Costs for the ring size service:

  1. Within Germany: return postage for a large-format letter
  2. Outside Germany: return postage for a large-format letter

Please return the ring size samples within 14 days. Each ring not returned will be charged at €15.

Important:

Your fingers can change in size due to influences such as heat, cold, time of day, fluid intake or certain sports, for example tennis or handball. Please bear this in mind when determining your ring sizes.

We recommend testing the ring sizes over one to two days. The ring fits optimally if it slides easily onto the finger and can be removed with some resistance.

A special service when ordering wedding rings is our sample ring service. If you would like to see the selected rings in advance, you can order them as sample rings from an order value of €800. The sample rings give you a more precise impression of your rings.

The standard sample ring corresponds to the rings you have chosen in shape, width, height and ring size and is silver-coloured. You will therefore not see colours such as yellow, red, grey, etc.

Costs for the sample ring service:

  1. Standard sample ring: €80 per sample ring
  2. Return postage if you return the sample rings to us for credit.

If you would like to order sample rings with different specifications, for example grooves, stone setting, engraving or unusual surfaces, this is possible for an additional charge.

Please note: surcharges cannot be refunded. We require approximately 14 days to produce your sample rings.
We recommend checking ring sizes with our ring size service in advance.

We offer several options for engraving your wedding rings:

  1. Laser engraving inside the ring (standard font): Choose the desired font from our font template. Cost per ring: €10.
  2. Laser engraving inside the ring (individual): With this high-quality option, you can have anything from your own handwriting to special characters and your own drawings lasered into the ring. We only need your template. Cost per ring: €50.
  3. Laser engraving on the outside of the ring or on the side of a ring edge: Here, too, we require your own template. Cost per ring: €100.
  4. Fingerprint laser engraving: €100 per ring. Recommended from a ring width of 6.0 mm. For narrower rings, only a partial print may be possible.
  5. Jewellery and engagement rings: For your jewellery and engagement rings, we offer laser engraving inside the ring. Cost per ring: €50.

What you have engraved is entirely up to you. The classic choice:

  1. partner's name
  2. wedding date

Many couples have already surprised us with wonderful ideas. Let your imagination run free.

We accept payment by bank transfer in advance, credit card – that is, Visa, MasterCard and American Express – or PayPal.
Advance payment is required because every wedding ring and piece of jewellery at 123GOLD is made to order according to your specifications.

You pay according to the following schedule:

  1. When placing the order, you pay at least 50% of the order value.
  2. Once the rings or pieces of jewellery have been produced, you will receive a notification from us.
  3. You pay the remaining balance only after completion.
  4. As soon as we have received payment in full, we will despatch your order.

You will receive our bank details with your order confirmation.

Please note: Production of your ordered items can only begin once at least 50% of the order value has been credited to our account. Despatch of the ordered items will only take place after receipt of the full order value.

Please note that PayPal does not currently support a 50% deposit payment. In this case, full payment of the total amount is required.

We deliver orders as insured shipments via UPS courier. Delivery takes place Monday to Friday. A signature is required upon delivery.

Within Germany:

  1. No delivery costs

Within the EU:

  1. Delivery costs are requested from UPS on a per-order basis, from €65.

Delivery to Switzerland:

  1. From €150 including customs clearance. Refund of German VAT after receipt of proof of Swiss VAT paid. Alternatively, you can find information via a 123GOLD branch or the online shop in Switzerland.

Worldwide delivery:

  1. Delivery costs must be requested – we require your complete delivery address for this.

We require 2 to 5 weeks to produce your wedding rings, depending on the model you have chosen and the workload of our manufacturers. We will inform you of the estimated delivery date in the order confirmation. Under normal circumstances, production is completed within 14 days of receipt of the deposit.

If things need to be done quickly, we are happy to deliver your wedding rings or jewellery at short notice. Simply give us a call so that we can organise an express order.

From idea to design –
How online configuration works

At 123GOLD you combine the best of both worlds:


  1. Browse, compare and design online
  2. Personal advice from experienced experts
  3. Flexible switching between digital and in-store

This is how rings that truly suit you are created step by step.

With the Configurator you design your rings exactly as you envision them.
Intuitive, transparent and adjustable at any time.

1

Choose ring style, material & shape


You lay the foundations:

  1. Precious metal such as gold, rose gold, platinum or palladium
  2. Ring profile, height & width
  3. Surface finish & style direction
2

Set diamonds & details individually


Now your rings become truly unique:

  1. Stone setting: number, size, diamond quality & mount
  2. Grooves or divisions
  3. Personal engraving
3

Live preview & direct adjustments


You can see immediately how your rings look, as all changes are displayed in real time.

This allows you to compare the different variants directly and refine the rings step by step.

Advice that suits you –
online or in store

Even when ordering online, you are not on your own. If you wish, an expert will accompany you at any time. You decide how you would like to be advised: in store or digitally, alongside your online configuration.

Support with design, size and budget

Especially with important details, experience makes all the difference:


  1. Determining the right ring size
  2. Coordinating materials and combinations
  3. Making the most of your budget

Always here for you – online and in store

We offer you the best possible advice both in the online shop and in store. You can switch at any time – for example, start online and finalise your rings in store.

Confidence in your decision –
Our services for you

So that you feel fully confident, we support you with additional services throughout the entire process.

Free expert advice

We are here for you and answer all your questions. With over 20 years of experience in the jewellery industry, we can provide you with expert guidance. Ultimately, you will be able to make the right decision for your individual piece of jewellery.

Ring size service

So that everything fits perfectly in the end, we support you in determining your ring size. You can find further information here.

Individual sample rings

Would you like to try on your rings in advance? No problem. On request, we will produce sample rings for you in silver, which are identical to your configured wedding rings in profile, width, height and ring size. This way you can test whether they are comfortable to wear in everyday life.

Transparency through certified German manufacturers

Your rings are crafted to the highest standards:


  1. Manufactured in Germany
  2. Certified partner manufacturers
  3. Reliable quality and provenance

Online or in store –
how to make the right decision

Both routes lead to your perfect rings. The deciding factor is which suits you best.

Advantages of ordering online


  1. Design comfortably whenever and wherever you like
  2. Wide selection and direct comparison options
  3. Decide step by step at your own pace
  4. Combine with expert advice at any time

Advantages of in-store advice


  1. Personal guidance from our experts
  2. Experience and feel materials and designs in person
  3. Try on and compare rings straight away
  4. Fine-tuning together in store

CUSTOMER REVIEWS

This is what
our customers
say about us -
4.9 out of 5 Stars -
21.713 Reviews


Latest 6 Reviews


15.05.2026 Hannover

Sehr gute Beratung. Pünktlich geliefert. Top

15.05.2026 Thüringen

Wir haben mit Frau Wernecke eine kompetente Beratung erfahren dürfen. Wir waren und sind sehr glücklich. Die Ringe waren pünktlich im Geschäft in Erfurt eingetroffen. Bei der Abholung gab es eine sehr schöne Zeremonie. Wir können 123 uneingeschränkt empfehlen. Daniela and Nasko aus Rudolstadt.

15.05.2026 Zwickau

Sehr gut Beratung

15.05.2026 Zwickau

Sehr nette Beratung. Hat alles bestens funktioniert.

13.05.2026 Berlin

Zuvorkommende kompetente Beratung - all unsere Vorstellungen wurden mit Einfühlungsvermögen umgesetzt und unser Budget beachtet.

12.05.2026 Dortmund

Sehr professionelle und super freundliche Beratung! Wir haben uns sehr wohl gefühlt! Die Ringe sind wunderschön und perfekt für uns, wir sind überglücklich, uns für 123gold entschieden zu haben!